O'DashboardPrivacy Policy
Last updated: March 2026
1. Who We Are
O'Solutions is a Belgian company providing AI-powered tools for the Odoo ecosystem.
Company Information:
- Company name: O'Solutions Company
- Enterprise number: BE1027.006.009
- Address: Rue de Beaulieu 10, 1367 Ramillies, Belgium
Contact:
- Email: contact@osolutions.app
2. Data We Collect
Account Data
- Name, email address, company name
- Billing information (processed by Stripe)
Usage Data
- O'Tokens consumption
- Feature usage and app interactions
- Subscription and billing history
Technical Data
- IP address, browser type, device information
- Error logs for debugging purposes
App-Specific Data
| App | What we store | What we DON'T store |
|---|---|---|
| O'Dashboard | Dashboard configurations (layouts, chart settings) | Your Odoo business data. All queries run directly between your browser and your Odoo instance. |
3. How We Use Your Data
- Service delivery: Running your account, processing requests, delivering features
- Billing: Managing subscriptions and payments
- Support: Responding to your questions and resolving issues
- Improvement: Analyzing usage patterns to improve our products (anonymized)
- Communication: Sending service updates and, with your consent, product news
4. Legal Basis (GDPR)
- Contract performance: Processing necessary to provide our services
- Legitimate interest: Security, fraud prevention, service improvement
- Consent: Marketing communications (opt-in only)
5. Third-Party Services
We work with the following service providers:
| Provider | Purpose | Location |
|---|---|---|
| Hetzner | Backend hosting infrastructure | Germany (EU) |
| Cloudflare | CDN, DNS, DDoS protection, and application hosting | USA (EU-US Data Privacy Framework certified) |
| Stripe | Payment processing | USA (EU-US DPF certified) |
| OpenAI | AI processing for O'Dashboard features | USA |
For AI providers, we only send the minimum data necessary to process your request. We do not share your account information or personal data with them.
6. International Transfers
Some of our service providers are located outside the European Union. For these transfers, we rely on:
- EU-US Data Privacy Framework (where applicable)
- Standard Contractual Clauses approved by the European Commission
7. Data Retention
| Data type | Retention period |
|---|---|
| Account data | Duration of your account + 30 days |
| Billing records | 10 years (Belgian legal requirement) |
| Technical logs | 12 months |
8. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Delete your data ("right to be forgotten")
- Port your data to another service
- Object to certain processing
- Withdraw consent at any time
To exercise these rights, contact us at contact@osolutions.app. We will respond within 30 days.
You also have the right to lodge a complaint with the Belgian Data Protection Authority (APD/GBA): www.dataprotectionauthority.be
9. Cookies
We use minimal cookies to operate our service:
Essential Cookies (always active)
- Session management
- Authentication
- Security tokens
Analytics Cookies (with consent)
- Anonymous usage statistics to improve our service
- No personal identification, no tracking across sites
You can manage cookie preferences through the cookie banner displayed on your first visit.
10. Security
We implement industry-standard security measures:
- Encryption in transit (TLS) and at rest
- Access controls and authentication
- Regular security audits
- Secure hosting within the European Union (Hetzner, Germany) with CDN protection via Cloudflare
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you by email at least 14 days before significant changes take effect.